Applying over 30 years of Medical Grade IT and Security to protecting and ensuring all Information Technology systems are secure with HIPAA and HI-TECH Compliance.
- Secure WiFi for Office and Administration.
- Secure WiFi for Client and Guest usage.
- Camera system solutions.
- Patient Call and Monitor Systems (Tek Tone, etc.).
- IP Telephone / PBX.
- Door Access Systems.
- Our staff has provided various types of IT Services for over 3 decades, including Assisted Living, Radiology, Optical, Surgery, Dentistry, Retail, UPS Store, Bakery, Automotive, and more.
We provide top-level service to your residents – removing the strain on your staff. Our team will communicate with your clients in a respectful and calm demeanor. Reducing their stress and resolving their issues with kindness.
- Setup of electronic devices (brief list):
- Smart TV’s.
- Smart Phones.
- Communication Portals (Facebook, Alexa, etc.).
- Remove the stress from your staff, our team will support your clients.
- Our team will answer their questions.
- Provide reminders and easy to follow guides for repeat issues.
- Ensure patience and demeanor – regardless of multiple visits.
- Flexible support hours to meet the needs of your clients.
- 8 am to 8 pm (and later as needed) customer support.
- Weekend and Holiday coverage.
- Phone support with 1-hour response windows.